METATWIN PRIVACY POLICY
Effective Date: 18 December 2024
For persons located in the EU: The EU General Data Protection Regulation (“GDPR”) is in force from 25 May 2018. The GDPR amends and updates the rights you have in relation to your personal data, and what companies that process your personal data are permitted and required to do.
This Privacy Policy explains how we handle the personal information that you provide to us on application controlled by Homo Melior Innovation Limited (referred to as " Homo Melior Innovation Limited " or "We", including its subsidiaries and affiliates) which link to this Privacy Policy (referred to as "Metatwin Application ").
This Privacy Policy also describes the collection of certain other types of information on Homo Melior Innovation Limited Application.
This Privacy Policy does not apply to personal information collected from you offline, to Application that do not link to this Privacy Policy, or to third-party Application to which Metatwin Application may link. Your use of Metatwin Application, which link to this Privacy Policy is subject to this Privacy Policy and the Terms of Use.
Please read this Privacy Policy before using Metatwin Application or submitting personal information to us.
Topics:
• How does this Privacy Policy define "personal information"?
• What types of personal information do we collect?
• Do we collect "sensitive" Personal Information?
• How will we use your personal information?
• Do we share personal information with third parties?
•Will we combine personal information you provide on Metatwin Application with other personal information about you?
• What are your data protection rights?
• How do we store your data?
• How do we secure personal information?
• How do we secure the personal information of minors?
• Changes to our privacy policy
• How to contact us?
How does this Privacy Policy define "personal information"?
"Personal information" means information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by Metatwin Application and maintained by Homo Melior Innovation Limited in an accessible form. Examples of personal information include your name and your telephone number.
What types of personal information do we collect?
Personal Information You Submit: We use personal information when you create your own account. We process data from snesors, such as reader, glucose values and targets. You may submit your email in order to receive information about various subjects, register an account, contact Metatwin customer service. If you do not provide the above information, you will not be able to log into the App. To protect your privacy, you should not provide Homo Melior Innovation Limited with any information that is not specifically requested.
Passive Collection of Certain Other Technical and Web Browsing Information: Homo Melior Innovation Limited Application may collect information about your visits to Homo Melior Innovation Limited Application without you actively submitting such information for better service and safety causes. This information may include, for example, your device type and language, your operating system, your Internet Protocol (IP) address, the URLs of sites you visited before and after visiting the Homo Melior Innovation Limited Web Site, the web search that landed you on the Homo Melior Innovation Limited Web Site, and web pages and advertisements you view and links you click on within the Homo Melior Innovation Limited Web Site. This information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser also automatically transmits to Homo Melior Innovation Limited Application some of this information, such as the URL of the Web site you just visited and the browser version your computer is operating.
Do we collect "sensitive" Personal Information?
You can choose to provide us with some personal information, such as date of birth, height, weight, gender, and diabetes history information, that may be designated as "sensitive" under data privacy laws in some jurisdiction. Homo Melior Innovation Limited shall adopt additional measures as required by local law for the processing of such information. In addition, individual Homo Melior Innovation Limited subsidiaries or affiliates may adopt measures to address local custom or social expectation about such information. By providing us with sensitive personal information, you consent to Homo Melior Innovation Limited collecting, transferring, storing, and processing it.
How will we use your personal information?
We collect your information so that we can respond to your questions and to provide you with efficient customer service.
We may also use this personal information for other business purposes, such as to offer you the opportunity to receive notices regarding Homo Melior Innovation Limited's products or services, to invite you to participate in surveys about our products, or to notify you about special promotions.
Do we share personal information with third parties?
We strictly limit access to your personal information to duly authorized personnel and strictly limit who we share your personal information with. We will never sell the information to third parties for our commercial benefit.
We may share your personal information with third parties with whom Homo Melior Innovation Limited is jointly marketing a product or service or jointly conducting a programme or activity. It is Homo Melior Innovation Limited's practice to notify you if you are registering for a programme which is conducted in conjunction with another company that may require access to your personal information.
We may also share your personal information with vendors with whom Homo Melior Innovation Limited contracts to carry out business activities for Homo Melior Innovation Limited. If Homo Melior Innovation Limited provides your personal information to vendors to assist us with our business activities, it is Homo Melior Innovation Limited's practice to require those vendors to keep your personal information confidential and to use your personal information only to perform functions for Homo Melior Innovation Limited.
If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.
We reserve the right to disclose your personal information to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law.
Will we combine personal information you provide on MetaTwin Application with other personal information about you?
Homo Melior Innovation Limited may combine the personal information that a customer provides on one Homo Melior Innovation Limited Web Site with the personal information provided by that customer on other Homo Melior Innovation Limited Application .
Homo Melior Innovation Limited may combine personal information that you provide to us online with our offline records.
Homo Melior Innovation Limited may combine personal information that you have provided to us directly with records provided by third parties.
We use this consolidated information to help us better design Homo Melior Innovation Limited Application and Homo Melior Innovation Limited products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.
What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to restrict processing - You may always limit the amount and type of personal information that Homo Melior Innovation Limited receives about you by choosing not to enter any personal information into forms or data fields on Homo Melior Innovation Limited Application. Some of our online services can only be provided to you if you provide us with appropriate personal information.
The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. you also have the right to request Our Company to complete information you believe is incomplete.
The right to erasure - You may request that we erase your personal information, under certain conditions. Please notify us of your wishes by contacting us 【email to: metatwin@leadingedgecn.com】. For our record keeping purposes, we will retain certain personal information you submit in conjunction with commercial transactions.
How do we store your personal information?
Our Company securely stores your data on Amazon Web Service which based on Germany.
Our Company will keep your personal data for 3 months. Once this time period has expired, we will delete your data.
How do we secure personal information?
It is Homo Melior Innovation Limited's practice to secure each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health. We cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to Homo Melior Innovation Limited Application , you must weigh both the benefits and the risks.
In addition, Homo Melior Innovation Limited Application covered by this Privacy Policy will display a warning whenever you link to a Web site that is not controlled by Homo Melior Innovation Limited or subject to an Homo Melior Innovation Limited privacy policy; you should check the privacy policies of such third-party Application before submitting personal information.
How do we secure the personal information of minors?
We attach great importance to the protection of personal information of minors. We do not collect or use any personal information from minors (we define "minors" as younger than 18) on Metatwin Application. We do not allow minors to order our products, communicate with us, or use any of our online services.
If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.
Changes to our privacy policy
Without prejudice to your rights under applicable law, We reserves the right to amend this Privacy Policy without prior notice to reflect technological advancements, legal and regulatory changes and good business practices.
If we change its privacy practices, an updated version of this Privacy Policy will reflect those changes and we will notify you of such changes by updating the effective date at the top of this Privacy Policy.
Do we collect location data?
Our application may access location data to provide location-based services and enhance user experience. However, we want to assure you that:
• We do not collect, store, or transmit your precise location data to our servers
• Location data is used only locally on your device for app functionality
• We do not share location data with third parties
• Location permissions are requested only when necessary for specific features (such as finding nearby healthcare providers or location-based reminders)
• You can always control location access through your device settings
• Location data is processed anonymously and not linked to your personal identity
How to contact us?
If you have any questions about our privacy policy, the data we hold on you, or if you would like to delete, amend or correct your personal information, please do not hesitate to contact us.
Email us at: metatwin@leadingedgecn.com
Call us: +86 0755-25103026
Or write to us at: metatwin@leadingedgecn.com